Beneq is the home of atomic layer deposition. Our mission is to be dedicated to the success of the More-than-Moore device makers by delivering best in class, innovative, and flexible ALD equipment and service solutions. In 1984, we established the world’s first industrial production using ALD. Today, we lead the market with products for semiconductor device fabrication, R&D, and varied ALD solutions. We operate globally and employ 170+ people on three continents. We are a unique employer that combines the hands-on, dynamic mindset of a fast-growth startup with the solid funding and resources of a larger enterprise. Beneq’s team of engineers and experts are committed to delivering world class ALD solutions and enabling technology mega trends through advanced solutions. Beneq is headquartered in Finland with legal entities in the USA and Japan. 

Join Our Team!

We are looking for a Sales Coordinator with a service-minded attitude to join our new Sales Operations Team. This is a fantastic opportunity to contribute to the development of our order-to-cash process and enhance the Beneq customer experience. This role is a one-year fixed-term substitute position covering parental leave.

Your Role as a Sales Coordinator:

In this dynamic role, your responsibilities will include:

• Managing the order-delivery-invoicing process and maintaining related customer and delivery communications.
• Handling project, spare parts, and service orders.
• Collaborating with the warehouse to ensure smooth deliveries.
• Managing invoicing processes efficiently.
• Maintaining accurate customer information in the SAP system.
• Ensuring operational excellence across Beneq teams and international customer interactions.

What We’re Looking For:

We’re seeking a candidate with the following qualifications:

• 1-3 years of experience in similar sales support or customer service tasks.
• Familiarity with invoicing and export document handling.
• Experience with Trade Finance, including bank guarantees and L/C processing.
• Fluency in spoken and written English.
• Proficiency in SAP S/4HANA.
• A solution-oriented mindset with strong organizational and problem-solving skills.
• A degree in Business Administration or a related field.

What We Offer:

• A dynamic role in a growing company where your contributions will make a significant impact.
• Opportunities to work across multiple international markets.
• Flexible remote work options (2 days per week).
• Comprehensive benefits, including Epassi sport/culture vouchers and more.

Who You Are:

You’re a proactive team player who thrives in a fast-paced environment. You’re passionate about delivering exceptional customer service and are excited to contribute to our ongoing operational improvements.

How to Apply:

If this sounds like you, we’d love to hear from you!
Please submit your application, including your CV and salary request, by 11.02.2025 to TeamTailor recruitment platform. We encourage you to apply as soon as possible, as we may start the interview process during the application period. 

For further information about the position, please contact Sales OPS Team Lead Kirsi Hämäläinen at +358 44 493 7449 on January 27 at 2 - 3 pm or on January 29 at 10 – 11 am.

Join us in shaping the future of customer service at Beneq!